The Wig & Lace Policy

Service Description

Wig & Lace Appointment Policy At Beautifully Bold Inc., we are committed to providing exceptional service. Please read the following policy regarding your wig and lace appointments: 1. Booking & Retainer Fee: • A retainer is required at the time of booking for all wig and lace appointments unless otherwise stated or promoted. • The retainer will be applied to the total cost of the service and is non-refundable and non-transferable. 2. Rush Fee: • Appointments scheduled within 48 hours or less of the desired service time will incur a rush fee of $50, which will be added to the total cost of the service. • Please note that lace appointments require adequate prep time to ensure the best results. 3. Wigs from Third-Party Sources: • Wigs purchased from third-party sources may come with larger knots, thicker lace, and can be more difficult to color or lift. • Due to these factors, clients must acknowledge the potential risks involved and understand that Beautifully Bold Inc. cannot be held accountable for results with lower-quality units. • Clients should be aware of these potential issues before proceeding with their service. 4. Cancellations: • All cancellations must be made through your member account. Cancellations made outside of this method will not be accepted. • Cancellations must be made at least 24 hours prior to your scheduled appointment to avoid forfeiting your retainer fee. 5. Cancellations by Beautifully Bold Inc. • In the rare event that Beautifully Bold Inc. must cancel your appointment, a full refund of the retainer fee will be issued.